Jlibet Privacy Policy — Your data is safe with us

From the moment you open an account on jlibet to every transaction you make, we collect certain information. This data is gathered solely to provide you with a better experience and to keep your account secure. Below is a detailed breakdown of what we collect.

At jlibet, upholding our privacy policy is not just a compliance checkbox — it is the foundation of our business. If our users are worried about the safety of their data, they cannot enjoy their experience freely. That is why we maintain the highest standards of data protection at all times.

Collected data is used only for specific, transparent purposes. jlibet will never use your information for anything not stated in this privacy policy. Each reason for data use is clearly outlined below:

• Account Management: Your information is used to create, verify, and secure your account. Login history is monitored to prevent unauthorized access.
• Transaction Processing: Your financial information is used to process deposits and withdrawals. Records of every transaction are securely maintained.
• Providing Support: When you contact the help center, your account information is used to resolve your issue as quickly as possible.
• Sending Relevant Offers: Relevant bonuses and promotions are sent to you based on an analysis of your preferences and betting habits. You can opt out of these notifications at any time.
• Fraud Prevention: Your account is kept secure by detecting unusual transactions or login patterns.
• Responsible Gaming: Usage data is analyzed to alert members if signs of excessive betting are detected.

Jlibet believes your data belongs to you. We never share your information without your consent under any circumstances — except in limited cases required by legal obligation.

Information may be shared under the following limited circumstances:

• Payment Processor: Only the minimum information required to complete transactions is shared with payment platforms such as bKash, Nagad, and Rocket.
• Law Enforcement: Information may be disclosed in compliance with a court order or a lawful request from a government authority.
• Fraud Prevention Agency: In cases of serious account fraud, information may be shared with cybercrime investigation authorities.

Our technology service providers (such as cloud servers) operate under strict confidentiality agreements. They cannot use your data for their own purposes — their access is limited solely to providing services to jlibet.

Jlibet uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser that help the website recognize you.

• Essential Cookies: Essential for login sessions and security — the website cannot function properly without them. These cookies cannot be disabled.
• Analytics Cookies: Used to understand how well the website is performing. These do not store any personally identifiable information.
• Preference Cookies: Used to remember your language and display preferences, so you get the same experience every time you log in.

You can block or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain features of the site. jlibet does not use any third-party tracking cookies.

Jlibet does not retain your data longer than necessary. A specific retention period is defined for each type of information:

Once the specified retention period expires, data is automatically deleted from our systems or anonymised so that you can no longer be identified. This process is audited on a regular basis.

Every jlibet member has full control over their own data. We believe transparency is the best form of security. Your rights include:

• Right to Access: To find out what information we hold about you, write to us at support@jlibet.biz. A full report will be sent within 48 hours.
• Right to Rectification: If any of your information is incorrect, you can request a correction. Your data will be updated after your identity has been verified.
• Right to Erasure: After closing your account, you can request deletion of all data beyond what is required to be retained for legal purposes.
• Right to Object to Processing: You may opt out of marketing communications or request that your data not be used for specific purposes.
• Data Portability: You can request all your data compiled into a single file.

Jlibet is strictly an adults-only (18+) platform. We do not knowingly collect data from minors, and underage users are not permitted to use our services.

• Age is verified at the time of registration. If the age entered is under 18, the registration cannot be completed.
• Age is verified through identity documents during the KYC process.
• Any account found to belong to a minor is immediately closed and all associated data is deleted.

If you suspect a minor is using an account on jlibet, please report it to support@jlibet.biz. We will take prompt action.

Jlibet uses multiple layers of security to protect your data, ensuring the highest standards of protection on both the technical and administrative fronts.

• SSL/TLS Encryption: All data transmitted between your device and our servers is protected by 256-bit SSL encryption. No one can intercept your information in transit.
• Two-Factor Authentication (2FA): An OTP is sent to your mobile at login to verify your identity. This makes unauthorized access to your account virtually impossible.
• Real-Time Monitoring: The system is monitored around the clock. Any suspicious activity triggers an immediate temporary account lock.
• Staff Training: All jlibet staff receive regular training on data protection. Access to user data is restricted to only those employees who require it.
• Vulnerability Testing: Independent cybersecurity experts audit our systems every three months. Any vulnerabilities identified are resolved within 72 hours.

This privacy policy may be updated from time to time due to changes in business operations or applicable laws. We will notify you before any significant changes take effect.

• Notice will be provided via email and on-site at least 14 days before any changes take effect.
• Each version will include a "Last Updated" date.
• Archived versions of older policies are available upon request.
• If you do not agree to the updated policy, you will have the option to close your account.

Continued use of the platform after any changes are made will be considered as your acceptance of the updated policy. We therefore recommend reviewing the policy after each update.

If you have any questions, concerns, or complaints about your privacy, reach out to us directly. Our data protection team is always ready to help.

We take every complaint seriously. If your concern remains unresolved or you are not satisfied with our response, you may file a complaint with the relevant data protection authority.

This Privacy Policy was written in Bengali. If anything is unclear or you spot a language issue, please let us know — we'll clarify it as soon as possible.